661 Dougherty Estates St. Louis, MO 63021 314-306-1915

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Profile

Well Workplace Practitioner
Workers’ Compensation Certification
Community Leader for Value-driven Health Care
Occupation Health and Emergency Medical Services Expertise

Objective

A contractual assignment or full-time position to build, or sustain and grow, a structured results-oriented Workplace Health and Wellness Program (H&W);  Assess organizational culture readiness, company needs, and C-level leadership commitment; Plan and select programming model, internally market, implement, measure and evaluate;  Coordinate and deliver interventions to optimize organizational productivity by improving employee health.  Establish pro-active employer-driven communications and medical management protocols for workers’ compensation (WC), group and behavioral health, disability, and return to work applications.           

Experience

Corporate Health Associates, Inc.
St. Louis, Missouri

Principal                                                                                                                                                                                          2002 to Present
Specialized Advisory Services for Corporate, Occupational and Community Health Programs; Safety, OSHA and state regulatory compliance, H&W program evaluation and development; Medical management for WC, group health, behavioral health, disability, and return to work; Regulated and non-reg. physical exam management. Establish and cultivate relationships with medical providers, third party payers, case managers, attorneys, as well as interact among traditional health, wellness, and fitness providers, and the alternative/complementary/integrative medicine communities.  Provide full compliment of work-site H&W and medical screenings, wellness education, and event management.  24/7/365 telephonic medical case management and triage for work related injury and illness; (Virtual) Independent Medical Directorship.  

• Advised construction industry client (<80 employees) on WC and business insurance renewal strategy, driving a 44% reduction in year over year WC premium, and a total All Lines insurance premium savings of  $134,000.
   
• Organized, coordinated, and directed ‘real time and near time’ telephonic medical case management 24/7 365, for the seven county St. Louis, MO regional public transportation system.  Identified and developed WC savvy primary, secondary, and tertiary treating medical providers.  Set up medical directorship and ergonomic services.  Then, collaborated with the clients risk management department slashing overall WC costs 61% per the graph below, cut company wide lost workdays 66%, reduced average cost per claim 37%, immediately improved front line supervisor morale, and saved the client $3.15 million in less than 36 months. 

Unity Corporate Health Services / St. John’s Mercy Health Care, Inc.
St. Louis, Missouri

Senior Account Manager                                                                                                                                                            1997 to 2002
Managed large client base consisting of occupational health, H&W, WC, and mixed use clinic services ; grew client services and revenue, created new services and programs, and sold multiple new accounts; Maintained contact management database; Developed annual marketing plan and sales goals; Surpassed budget expectations in 15 of 17 quarters;  Sold education and screening events and programs driving outstanding growth of this organizations On-Site Services Division.  H&W clients included Ameren, Union Pacific RR, Anheuser-Busch (Brewery, Corporate, and Retirees), Laclede Gas, Metro, Alcoa, SW Bell, Maritz, Enterprise Capital Group, Convergys, Ford STL Assembly Plant, city and municipal governments, and school districts.     

• Orchestrated work site regulatory annual physical examinations; secured mobile medical testing equipment, professional medical staff, and supervised all logistics.  Service saved the client over $60,000 in direct medical costs.    
  
  
• Spearheaded the creation and rapid deployment of a work site immunization program for the St. Louis areas largest retail supermarket and fast food chains in response to a regional Hepatitis A public health emergency.  Over 15,000 food service workers received timely immunizations without any significant time away from work. 

St. Elizabeth's Hospital (now Gateway Regional Medical Center), Providence Occupational Health
Granite City, Illinois

Director of Business Development                                                                                                                                       1996 to 1997
Fulfilled a request to design and staff a H&W kiosk for the inaugural opening day race at the new Gateway International Raceway motor sports facility in Madison, IL.  Parlayed that opportunity into exclusive emergency medical and fist aid provider service agreements with Gateway, NASCAR, NHRA, and CART for the entire initial  season of events; Level I and II regional emergency trauma centers, specialty burn care unit, ambulance and air transportation, all spectator first aid stations, outfitted and staffed raceway infield emergency medical unit.  Coordinated emergency transportation routes multiple commercial railroads, local police and fire services.  The hospital benefited by a multi-year service relationship with the raceway.

St. Louis University Medial Center / HealthLine Corporate Health Services
St. Louis, Missouri

Corporate Health Specialist                                                                                                                                                        1989 to 1996
Tenure began as a Corporate Health Specialist, providing direct sales and customer relationship management for this teaching medical center and its industrial rehabilitation program, which supported six freestanding occupational health clinics.  Targeted and sold new accounts; assessed needs, formulated proposals, and made selling presentations.  Promoted to Corporate Health Consultant as high profile liaison for internal clinic based physicians and external physician specialists, rehabilitation professionals, case managers, defense attorneys, TPA’s, insurance carriers and self-insured employers.  Organized focus groups, produced work site safety videos, coordinated health education seminars, and WC panel discussions.

• Negotiated more than 1,000  medical services agreements and contracts.
  
  
• Conceived, developed, implemented, administered and performed customer service for a cutting edge, 24/7/365 ‘real time’ physician driven injury triage and management service delivery program.  A unique service in the WC medical management arena, it quickly captured several commercial transportation clients and later expanded into a worldwide telephonic work injury medical management program servicing a wide and diverse group of employers and organizations.   

Employment Prior to 1989

Served as Account Representative for Maxicare Health Plans of Missouri, performing managed care group health benefits sales and marketing, annual renewals, and broker information and seminar presentations.  Orchestrated group health benefits open enrollments.

Education and Certifications 

• Department of Health and Human Services/AHRQ , Federal Government.  Certified Community Leader for Value-driven Health Care.

• Saint Louis University,  St. Louis, MO.  School of Public Health.  
• Certificate, Smoking Cessation Facilitator 
• Certificate, OSHA  10 Hour Course for General Industry

• Michigan State University, E. Lansing, MI.  School of  Labor & Industrial Relations. Certified Workers’ Compensation Professional (CWCP).  A nationally recognized professional designation acknowledging high proficiency in all significant aspects of Workers' Compensation.

• Well Workplace University/Wellness Council of America, Omaha, NE.  Certified Well Workplace Practitioner. Acknowledges the skills necessary to successfully develop, deliver, manage, and evaluate multi-component Workplace Wellness Programs. 

•  Saint Louis University,  St. Louis, MO.  School of Arts & Sciences.  Bachelor of Science degree in Political Science.
  

Awards, Professional and Community Activities

• Corporate Health Consultant of the Year – HealthLine.  Most new clients, most renewals, and highest volume of revenue.

• Officer and Member of the Executive Board of Directors, Safety Council of Greater St. Louis. Chairperson Awards Committee 1994,  Treasurer 2005, Secretary 2006, 2007, Community Volunteer, 2008.    
  
  
• National Association of Occupational Health Professionals.
  
  
• Institute for Health & Productivity Management.
  
  
• Wellness Council of America.

• National Wellness Institute.
  
  
• Human Resources Management Association.

• Employee Benefits Association.

• Parkway School District Safety Network.

• Board of Directors, Kid’s Chance of Missouri.  

• Saint Louis Track Club.